Cancellation and Refund Policy
We will be sad to see you go. However, we will try to make the cancellation and refund process as effortless as possible.
Can I cancel my policy and seek a refund?
Yes. A no-questions-asked, full refund of your premium will be initiated if the policy has not commenced, i.e. prior to coverage/policy start date.
Can I cancel my policy and seek a refund, if the coverage/policy has commenced?
Yes, considering if the policy risk has commenced. In such cases, the refund of the premium will be on a pro-rata basis. For any other queries, please contact us on bpo@aegiscovenant.com.
How do I cancel my policy?
We request you to email us on bpo@aegiscovenant.com. Please provide your UID number, the reason for cancellation & required documents. In case of cancellation due to the sale / transfer of the vehicle, please provide relevant legal documents (sale deed or Form 29 of RTO) evidencing sale / transfer. In case you have purchased a new plan / policy, please provide a copy of the same.
What is the refund timeline?
The refund shall be processed within 7 business days from the policy cancellation date to the original payment method.
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